Frequently Asked Questions

Yes, quotes are completely free. However, as every quotation requires significant design, travel and planning time, I always start by providing a quick ballpark figure. To do this, I simply ask for a brief description and a photo of your space before we move forward with an in-person consultation.

I cover a small radius of approximately 20 miles around Burton on Trent. I tend to keep close to home as I have such a strong core of local, loyal customers and rarely need to travel further. 

I will consider work further afield, so its always worth getting in touch; however, I will certainly require a photo of the space, a description and rough measurements before travelling is considered.

I only use the highest quality materials including beautiful, real wood veneers, solid hardwoods such as oak, poplar & walnut — paired with premium, durable and highly stable man-made boards such as Hidrofugo MDF and birch plywood. I do not use chipboard or poor quality softwoods. 

All hardware is sourced from premium, trusted suppliers and comes with a 5-year guarantee.

Lead times vary depending on the scope of the work. Due to high demand and the completely bespoke, handmade nature of my furniture, the process naturally takes time. 

As a guide, from the point of quote acceptance, you can usually expect a lead time of 3–6 months (typical for genuine bespoke work).

Smaller projects can sometimes be completed sooner, so it's always worth getting in touch via the contact form to check my current availability.

Generally, no. My focus has always been on honest, fair pricing without the inflated premiums often associated with truly bespoke craftsmanship.

Lower quotes tend to be for mass-produced or budget cabinetry—using cheaper materials, methods and lower-grade finishes. It's simply a different product to the furniture I make.

In short, you can always find cheaper options, but I genuinely believe you won't find better value.

Yes, depending on the size of the project. Typically I'll ask for a 10% booking fee to secure your place in the diary, with a further 40% when I come to order the materials for the job. The remaining 50% is then due on completion. 

Every part of your furniture is sprayed in my workshop using a dedicated spray booth, and then assembled fully finished in your home. 

The lighting system I use simply requires an electrical socket located anywhere on the walls where the furniture is going. As long as there is an existing socket, I can install all the LED lighting myself. 

If there isn't a socket nearby, you will just need to arrange for an electrician to fit one before the installation date.

Yes, the room will need to be cleared before I arrive so I can complete the installation safety and efficiently. If there are large items, such as beds or sofas, that are impossible to remove, I can usually work around them. We can discuss this during my initial visit to measure up. 

It depends on the size of the project. A typical installation takes 2-3 days, but smaller projects like a single wardrobe or alcove unit can often be completed within a day. Larger projects may naturally take longer, but I will always give you a clear estimate of the installation timeframe during the quotation stage.

No, you don't need to be home. My clients regularly leave me with a key while they go to work, or even schedule the installation while they are away on holiday. If you prefer to be there, work from home, or are just regularly in and out, that is absolutely fine too. 

Ultimately, I want you to carry on with your day-to-day life as normal, and I will happily work around you with minimal disruption.